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Announcement: ICE Joins Empire Learning      


Important Dates:
ICE Website Open for Active Courses: Now – June 21, 2024
Final Date ICE Website Open: June 21, 2024
ICE Customer Service Office Open: Now – June 28, 2024

Join Us at Empire Learning Today!
Purchase Courses:

Empire Learning Information
Customer Service Phone Number: 855-460-1634
Customer Service Email:

WHY Empire Learning?
Here's what you can expect from this exciting partnership:
Cutting-Edge Technology: Easy to use website and course navigation and mobile-friendly courses
Enhanced Customer Service: Dedicated support team for your license renewal needs! 
Streamlined Experience: ICE customers are already registered users on Empire Learning's website. Read more information about this in the FAQs below.
Wider State Approvals: Already in 22 states with 8 more in the works already!
This partnership brings together the best of both worlds. ICE brings years of experience, a loyal customer base, and in-depth knowledge of industry standards with distance education.
Empire Learning complements this with its solid foundation as a current national provider, technological prowess, expansive state approvals, and stellar customer service.

A Message from the Owner of ICE

Frequently Asked Questions

How do I order courses today?
Enroll in courses today at

Do I need to register on Empire Learning’s website as a new student now?
ICE and Empire Learning have made this easy for ICE students.  All ICE customers who completed at least one course in the last five years are registered in the Empire Learning platform and you can login to order courses immediately.
Login with your email address from your ICE account.  Your password is your license number in all CAPS. 
If your password does not match when you attempt to login, you can click to reset the password.
If your email address is not recognized when you login, simply enroll when you are ready to purchase courses.

I currently have active courses on ICE’s website that I need to complete. How long do I have to complete them? What happens if I don’t complete them before the deadline?
ICE students have through Friday, June 21st at midnight to complete all active courses on the My Courses page. We will be monitoring current users in their course completions and we will be reaching out to you in the next few weeks. If you require more time beyond June 21st, we will work with you to give you options given this inconvenience. If Empire Learning is offering courses in your state of licensure, you can select courses at Empire Learning’s website at no additional charge to complete to satisfy your continuing education hours. 

What website will I be going to in the future when I need to order courses?
Starting April 30, 2024, all course purchases can be made at Empire Learning,  

Through Friday, June 21st, the ICE website is available for all ICE students to either finish current active courses or to print certificates of completion.  

What other states is Empire Learning approved in to offer continuing education?
Empire Learning is currently approved in the following states: Alabama, California, Georgia, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, New Jersey, New York, New Mexico, North Carolina, Pennsylvania, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, and Washington.  Currently they are in the approval process in ARIZONA, VIRGINIA, Colorado, Florida, Louisiana, New Hampshire, Oklahoma, and West Virginia.  

Arizona and Virginia 
are the first priority so Empire Learning can service ICE customers in those states.  We will have you covered!

Can I still print my certificates from ICE’s website?
Yes, you can login to your ICE account anytime until June 21st at midnight to print your certificates.  After June 21st, Empire Learning will be your hub for everything including your certificates for the last five years. 

How do Empire Learning’s course package prices compare to ICE?
Just like ICE, Empire Learning course packages are always a best value over purchasing individual courses. They offer seasonal sales and discounts throughout the year as well.  

How do Empire Learning’s courses compare to ICE courses?
Just like ICE, Empire Learning courses are online and can be completed at your convenience (even from your phone).  At Empire Learning, each course is broken down into sections and there is a video review at the end of each section, and then a short quiz, just like ICE courses.  If your state requires a final exam, the exams are not timed, just like ICE exams.  Empire Learning courses also have an option of a downloadable pdf study guides for those of you who like to have a printable resource as well as the ability to take notes.  We are confident that ICE students will find Empire Learning's courses are easy to navigate and contain current and relevant information.
Will I still receive reminder emails and sale notifications from Empire Learning like I did from ICE?
Yes, Empire Learning will be sending reminder emails and sale campaigns to ICE students beginning 6 months prior to your license expiration date. If you are an ICE customer, be on the lookout for an introduction email from Empire Learning in the next few days.

Is Empire Learning’s Customer Service Department REALLY that good?
Hands down, YES.  Call and speak with Sabrina or any of her team.  They have been working together for over three years and have received 4.9 out of 5 stars from TrustPilot student surveys! And we have already prepared them for the best customers in the industry: ICE Customers! 

I have more questions that are not answered here. Where can I get answers to my questions?
We do anticipate some individual questions so we request that you email questions to ensure we can get to you as soon as possible.  
We also encourage any feedback you have on your ICE experience and Empire Learning experiences.
ICE Customer Service: or call 800-621-8341 - throught June 28, 2024.  Email is preferred at this transition time for quickest responses. 
Empire Learning Customer Service: or call 855-460-1634

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