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Privacy Policy

Many Privacy Policy Statements define the rights of the authoring organization. This Privacy Policy Statement defines ICE's responsibilities.


ICE respects your privacy.


If you are a member of the general public, ICE does not require that you identify yourself to casually navigate the non-secured pages of ICE's web-site.


ICE routinely purchases mailing lists identifying prospective customers. ICE does not sell, trade, exchange, share, or publish these lists, in whole or in part, other than to create direct mail advertising for ICE courses.


If you are an enrolled ICE student using ICE's courses, information about you is shared only with your state's professional regulator as required by published law, rule, or regulation. If you are a supplier or business partner, all information about your relationship with ICE, other than reporting transactions required by law, is only shared after ICE receives your written authorization.


If you are an ICE employee, no information about you is shared without your prior written consent. As a condition of employment, we have received your authorization for reporting payroll taxes, group insurance information, and other data required to be shared for your benefit.


ICE's website only collects data about you that you enter and submit, or information you provide to ICE by telephone or written forms. Technical data, such as information identifying your IP address, browser type, or ISP, is not collected by ICE programs. ICE does not use cookies or record anything on your computer that is not initiated by you. No ICE program reads files or programs contained within your computer.

All financial transactions are only shared with organizations involved in completing the transaction such as ICE's bank or charge-card processing service. All credit/debit card transactions are processed via the Internet through PayPal.


ICE does not engage or do business with any person or entity who, in possession of your data, such as ICE's Internet hosting companies, does not comply with and support all provisions of this privacy policy.

ICE does not sell, trade, exchange, share, or publish any data contained within ICE's possession, on printed paper or in magnetic media form, with any third party person or entity, public or private where the information is not wholly owned or created by ICE.


In the event ICE is mandated by a competent legal jurisdiction to reveal any information about you or your organization, be assured that ICE will inform you in writing of each request. ICE will cooperate with your right to exercise all remedies at law to avoid sharing your information.


ICE attests that this privacy policy has never been intentionally or knowingly violated or compromised in any way since ICE's origination on September 10, 1993.  

SAS 70 Type II Certified Hosting Facility

ICE’s hosting vendor has addressed all potential vulnerabilities in our information systems to ensure the safety and security of your data, starting with the most basic physical security.


ICE’s client data hosting facility is The NAP of the Americas, located in Miami, Florida, one of the largest and most connected data center in the world. NAP stands for Network Access Point, because it is the main telecommunications hub connecting Florida to the rest of North and South America. The NAP offers 100% reliability in Internet access because of the hundreds of carriers serving us there, and intelligent routing to the fastest carrier to the end user. The Tier-IV facility was the first purpose-built, carrier-neutral Network Access Point and brings together massive and diverse connectivity from more than 160 carriers with some of the world’s largest and most demanding web sites.


The NAP of the Americas has a centrally-located Command Center manned by security personnel 24 hours a day. Security personnel monitor all security cameras, guard building entrance and exit access points, and control key card access to elevators, floors and roof areas. Only properly authorized, badged personnel are granted access to the gated facility that includes biometric security devices. Unescorted guests are not permitted inside the facility under any circumstances. In addition, environmental sensors notify tenants and mobilize rescue in case of emergency.


All of our production servers are protected from viruses, attacks, or intrusions through virus detection and prevention software, firewalls, and other security software and procedure.


128-bit SSL encryption is offered to ensure the security of user authentication functions for hosted LearnCenter clients. This level of security is FIPS 140-2 compliant.



Miami is ranked as one of the top five most connected cities in the world, ahead of San Francisco, Chicago and Washington, DC., and the only city in the country where optical, Ethernet, voice and Internet traffic are handed off in one location: the NAP of the Americas.


The NAP is located in downtown Miami, an area that has numerous telecommunications carrier facilities, fiber loops, international cable landings and multiple power grids. The convergence of telecommunications infrastructure is why global carriers, Internet infrastructure providers, leading enterprises and the world’s most popular online web sites call the facility home to their mission-critical IT infrastructure. Switching the majority of South America, Central America and the Caribbean’s layer-1, layer-2 and layer-3 traffic bound to more than 148 countries in the world makes the NAP of the Americas the unrivaled gateway to the Americas.


This unique facility provides you with a secure, reliable carrier neutral facility with direct backbone access to the world’s major carriers. Via this massive and diverse connectivity, we can deliver any available service from any network provider to customers worldwide.

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